I love my diamond ring! I made initial contact whilst viewing online using the chat option. I found this easy and immediate. I was able to ask about bespoke elements of my ring and felt I had honest and informed answers. Once I had made a decision the ordering process was dealt with promptly. I then spoke directly with the sales rep who was friendly and helpful. Expected delivery was accurate. The packaging was secure and indiscreet. My ring was a gift for my 25 wedding anniversary and it is everything I could have wished for.- DEBORAH BIRD
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