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Austen&Blake

Birmingham

Find us at

  • 37 Warstone Lane, Jewellery Quarter Birmingham B18 6JQ
  • 0121 271 0058
  • Monday to Saturday:
    09:00 - 17:00
  • Sunday:
    Closed
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How to find us

Positioned in the heart of Birmingham’s renowned jewellery quarter, you can find our Birmingham jewellery store. This particular area has been described by English Heritage as a ‘national treasure’ and plays host to hundreds of different brands and independent Birmingham jewellers alike.

Visit us in-store where our experts are at hand in a no-pressure environment, offering customisable designs and personalised service, allowing you to find or create the design of your dreams.

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Our Birmingham Jewellery Store

Taking a trip to our jewellery shop in Birmingham offers you plenty of options when it comes to finding your ideal piece of jewellery. If you’re hunting for a custom engagement ring, an extra-special gift, or just looking to treat yourself to something special, our jewellery experts will be on hand to help you find the perfect fit.

The benefits of going in-store, rather than shopping online, include an appointment with a dedicated expert who will introduce you to our selection, you’ll be shown our wide range of samples to try, you’ll have the freedom to browse in comfort and the peace of mind that your purchase is secure and discreet.

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Book an appointment online or by calling us.
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The store team will confirm your appointment over the phone.
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We spend time getting to know you and your story before suggesting what options are suited to you.
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We will show you a sample.
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You order the item and receive the item within 2 to 3 weeks made uniquely made for you.

Simply schedule a free consultation to shop for diamond rings, wedding rings, and much more with the utmost confidence.

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The best places to propose in Birmingham

Birmingham is the UK’s second largest city with a rich history of industry and manufacturing. With so much history to its name, Birmingham is one of the best places to propose as there are a huge range of picturesque and iconic spots in the city to pop the question. Read on to learn our top three spots to propose in Birmingham.

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Morris Avenue Rainbow Wall Mural

Walking along brick-paved Morris Avenue in downtown Birmingham, it’s hard to miss the vibrant array of colours in the distance. The mural, designed by muralist Marcus Fetch and painted by members of the community, was created in 2019 and makes for one of the most colourful proposal spots in the city. Perfect for couples in the LGBTQ+ community, as well as anyone else who just loves a pop colour, why not take your love for a stroll around the downtown area of the city before popping the question in front of this fun mural?

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Dine in another decade at Cafe Colette

For fans of the roaring 20s or those who just want a little touch of glamour, there’s no better place to propose than Cafe Colette. Designed to look as though it stepped straight out of The Great Gatsby, don your best suit and flapper dress for a roaring good time. Catch a jazz band and sip on a prohibition-era cocktail before getting down on one knee.

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Birmingham Botanical Garden

Every big city needs a botanical garden to take a stroll through. Not just gorgeous in the summer, the Birmingham Botanical Gardens boast a beautiful array of evergreen plants, Victorian greenhouses, and even a collection of birds. Take a walk through the manicured gardens and tropical greenhouses before getting down on one knee to pop the question. Whether under some sensational sunshine or during a magical flurry of snow, they’re guaranteed to say yes in this quiet spot away from the city hustle and bustle.

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Is travelling in Birmingham with an expensive jewellery item safe?

Birmingham, just like any city does have a slightly higher risk of pickpocketing than smaller towns. Despite being a fairly safe city to visit, it’s important to guard your valuables closely when out and about. Never leave valuables visible to pickpockets and don’t leave bags unattended anywhere. If you feel uncertain about how safe your purchase is, store your Austen & Blake bag inside a backpack or other, opaque bag to keep your valuables as safe as possible.

Book a free consultation with one of our diamond experts today or browse our engagement rings, diamond rings, and wedding rings online.

0% FINANCE AVAILABLE

Spread the cost of your purchase into interest-free instalments.

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Our promise to you

Save up to 60%

We are transparent about costs and lead times. Our customers save up to 60% compared to traditional jewellers with us.

Create your jewellery

We create a unique piece of jewellery with you, not sell a pre-made product to you.

Guidance and Advice

We help you build the best design for your needs, taste and vision with expert advice online and in store.

Sustainably Sourced

All our diamonds and gemstones comply with international standards of sustainability and are independently certified.

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    FAQs

    Questions? We can help.

    [email protected] 020 7660 1529
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    We are confident that your order will be safe as we use the leading, most-trusted delivery companies. For further peace of mind, your jewellery is insured in the event of loss, theft or damage, until it is signed for.

    If for any reason, you wish to return your order, it is your responsibility to insure your jewellery during transit. Unfortunately, we do not accept any responsibility for any items that are lost during transit when they are being returned.

    IIf you would like to discuss this matter further, contact us on 020 7660 1529.

    Of course! Simply contact our customer care team or submit an online form if you wish to make an appointment.

    If you would like to learn more about our jewellery valuation report, contact us on 020 7660 1529.

    Your order will arrive in plain and discreet packaging to minimise the risk of theft. This is in accordance with our secure packaging in transit policy, where our external packaging makes no reference to our brand name or the type of item that is inside. Don’t worry though, your order will be beautifully packaged on the inside!

    If you require any assistance, contact us on 020 7660 1529.

    For all of our UK orders we offer Free Delivery with Royal Mail or DPD. The service is Next Day from when the parcel has been shipped. All parcels require a signature at the time of delivery and are fully insured until they are signed for. If for any reason your parcel is unable to be delivered, it will be returned to the local sorting office. You will need to provide a form of identification to pick up your order at this stage.

    If you would like to discuss this in more detail, contact us on 020 7660 1529.

    We want you to feel confident about purchasing with us, which is why we have extended our returns period to the 31st of January 2023 for the festive season from the day your order was dispatched, to give you plenty of time to return your order if you're unhappy. Your item(s) must be in an unworn and pristine condition for a full refund or exchange and with the original tag attached or alongside the product.

    All returns will be assessed by our operations team prior to being accepted. Assessment usually takes between 7-10 days to be processed. Engraved items cannot be returned for credit or exchanged. Bespoke and special orders are not eligible for return or exchange. Resized items are not eligible for return or exchange. Read more here.

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    Please contact our Jewellery Specialists:

    020 7660 1529 [email protected]
      Book an appointment