Austen & Blake

Store details

  • Office 618 Regus Castlemead, Lower castle Street, BS1 3AG
  • 0117 463 2442
  • Monday to Tuesday:
    09:00 - 17:00
  • Wednesday:
  • Thursday to Saturday:
    09:00 - 17:00
  • Sunday:
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How to find us

Located in the heart of Bristol’s vibrant shopping area, our showroom can be found on Lower Castle Street. This central location means you can plan a day’s shopping around your appointment at Cabot Circus or stroll through the leafy Castle Park. The area is well connected with public transport options and Bristol Broadmead car park is a short walk away.

Visit our showroom and browse in a relaxed atmosphere where our Jewellery Experts are available to help you find a wonderful piece of jewellery.

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Our Bristol jewellery store

Visiting our jewellery shop in Bristol offers you a wide range of options for finding your perfect jewellery. Whether you’re looking for a custom engagement ring, an extra-special gift or just looking to treat yourself, our expert staff is on hand to help you find the ideal piece.

Visiting our shops offers you a much more tailored experience than shopping online. You can book an appointment with a dedicated expert who will introduce you to our selection, you’ll be shown our wide range of samples to try, and you’ll have the freedom to browse in comfort with the peace of mind that your purchase is secure and discreet.

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Book an appointment online or by calling us.
The store team will confirm your appointment over the phone.
We spend time getting to know you and your story before suggesting what options are suited to you.
We will show you a sample.
You order the item and receive the item within 2-3 weeks made uniquely made for you.

Simply schedule a free consultation to shop for diamond rings, wedding rings, and much more with the utmost confidence.

Book an appointment

The best places to propose in Bristol

Looking for the perfect place to get down on one knee? Bristol has no limit of beautiful and romantic locations to pop the question. Discover our top favourite places to propose in Bristol.

Clifton Suspension Bridge

Spanning the Avon Gorge and River Avon, this bridge is synonymous with the city. There are so many romantic spots that offer stunning views of this iconic landmark for your special moment. Whether you check out the view from Leigh Woods, climb up to the Clifton Observatory or simply sit on the grassy banks nearby, the bridge will provide a brilliant backdrop for your all-important question.

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Hot air balloon ride

Could this be the ultimate romantic gesture? We think it could be! As the host of the annual Bristol International Balloon Fiesta, the city has become famous for hot air ballooning. Take your love to new heights by gliding across the skyline for unbeatable panoramic views and a proposal to remember!

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Blaise Castle Estate

Swap the busy city centre for a dreamy fairytale-like castle! Why not find the perfect spot to get down on one knee during a romantic walk or pause for a picnic near this decorative folly? This inspiring structure looks like a scene straight out of a storybook, so it’s sure to secure a ‘yes’ and your fairytale ending!

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Book a free consultation with one of our diamond experts today or browse our engagement rings, diamond rings, and wedding rings online.

Spread the cost of your purchase into interest-free instalments

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Our promise to you

Save up to 60%

We are transparent about costs and lead times. Our customers save up to 60% compared to traditional jewellers with us.

Create your jewellery

We create a unique piece of jewellery with you, not sell a pre-made product to you.

Guidance & advice

We help you build the best design for your needs, taste and vision with expert advice online and in store.

Sourced with care

All our diamonds and gemstones comply with international standards of sustainability and are independently certified.

Find a store

We’re here to help you get it right. Don’t stress if you don’t know where to start.

    You can switch to Virtual Appointment. Video appointment


    We are confident that your order will be safe as we use the leading, most-trusted delivery companies. For further peace of mind, your jewellery is insured in the event of loss, theft or damage, until it is signed for.

    If for any reason, you wish to return your order, it is your responsibility to insure your jewellery during transit. Unfortunately, we do not accept any responsibility for any items that are lost during transit when they are being returned.

    IIf you would like to discuss this matter further, contact us on 020 7660 1529.

    Of course! Simply contact our customer care team or submit an online form if you wish to make an appointment.

    If you would like to learn more about our jewellery valuation report, contact us on 020 7660 1529.

    Your order will arrive in plain and discreet packaging to minimise the risk of theft. This is in accordance with our secure packaging in transit policy, where our external packaging makes no reference to our brand name or the type of item that is inside. Don’t worry though, your order will be beautifully packaged on the inside!

    If you require any assistance, contact us on 020 7660 1529.

    For all of our UK orders we offer Free Delivery with Royal Mail or DPD. The service is Next Day from when the parcel has been shipped. All parcels require a signature at the time of delivery and are fully insured until they are signed for. If for any reason your parcel is unable to be delivered, it will be returned to the local sorting office. You will need to provide a form of identification to pick up your order at this stage.

    If you would like to discuss this in more detail, contact us on 020 7660 1529.

    We want you to feel confident about purchasing with us, which is why we have extended our returns period to the 31st of January 2023 for the festive season from the day your order was dispatched, to give you plenty of time to return your order if you're unhappy. Your item(s) must be in an unworn and pristine condition for a full refund or exchange and with the original tag attached or alongside the product.

    All returns will be assessed by our operations team prior to being accepted. Assessment usually takes between 7-10 days to be processed. Engraved items cannot be returned for credit or exchanged. Bespoke and special orders are not eligible for return or exchange. Resized items are not eligible for return or exchange. Read more here.

    Austen & Blake London

    8 Greville St, London EC1N 8SB

    Opening Hours

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    Monday to Saturday : 10:00 to 18:00
    Sunday : 11:00 to 17:00


    Our appointment slots are finalised over the phone, so please expect a confirmation call if you would like to make sure your slot is reserved.

    Book Video Appointment 020 7660 1529

    How it works


    Schedule Online


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