Find us at

  • 15 Eastgate Street,Chester, CH1 1LG
  • 01244 555 008
  • Monday to Saturday:
    9:00 - 17:00
  • Sunday:
    11:00 - 16:30
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How to find us

The city of Chester was founded in 79 AD as a Roman fort and continues to be one of England's oldest and most beautiful cities. It boasts some of the most well-preserved original city walls and still has the original old-timey charm.

You can find our Chester store on Eastgate street, one of the four original streets built in the Roman city. This shopping area is a beautiful place to find that perfect piece of jewellery and hosts plenty of other shops and cafes as well.

Visit our store and shop in a relaxed atmosphere where our jewellery experts are available to help you find a wonderful piece of jewellery to make your proposal a success.

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Our Chester Jewellery Store

Visiting our jewellery shop in Chester offers you an extensive range of stunning jewellery, so you’re sure to find that perfect piece. Whether you’re shopping for a custom engagement ring, an extra-special gift or just looking to treat yourself, our expert staff are there to help.

Visiting our shops offers you a much more tailored experience than shopping online. You can book an appointment with one of our dedicated experts who will introduce you to our selection. You’ll be shown our wide range of samples to try, allowing you to find the jewellery that suits your own unique style.

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Book an appointment online or by calling us.
The store team will confirm your appointment over the phone.
We spend time getting to know you and your story before suggesting what options are suited to you.
We will show you a sample.
You order the item and receive the item within 2 to 3 weeks made uniquely made for you.

Simply schedule a free consultation to shop for diamond rings, wedding rings, and much more with the utmost confidence.

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The best places to propose in Chester

Whether you already live here or are whisking your loved one away on a romantic trip, Chester has plenty of romantic spots to visit and pop the question. Here are our top 3 places to propose in Chester.

St John’s Ruins

Despite lying in ruins now, the Church of St John, found in Grosvenor Park is a wonderfully romantic spot to get down on one knee. The beautiful view over the park, the hushed atmosphere, and the feeling of privacy

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The Chester Grosvenor hotel

This luxury hotel in the heart of the city has been busy creating memories since 1865. It is located in the heart of Chester, overlooking the famous Eastgate Clock which is said to be the most photographed clock in England

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Chester Zoo

For those who love a bit of adventure, explore the 128 acres of Chester Zoo before getting down on one knee for your love. Chester Zoo was opened in the 1950s and is one of the UK’s largest zoos, caring for over 20,000

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Book a free consultation with one of our diamond experts today or browse our engagement rings, diamond rings, and wedding rings online.

Spread the cost of your purchase into interest-free instalments.

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Our promise to you

Save up to 60%

We are transparent about costs and lead times. Our customers save up to 60% compared to traditional jewellers with us.

Create your jewellery

We create a unique piece of jewellery with you, not sell a pre-made product to you.

Guidance and Advice

We help you build the best design for your needs, taste and vision with expert advice online and in store.

Sustainably Sourced

All our diamonds and gemstones comply with international standards of sustainability and are independently certified.

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We’re here to help you get it right. Don’t stress if you don’t know where to start.

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    We are confident that your order will be safe as we use the leading, most-trusted delivery companies. For further peace of mind, your jewellery is insured in the event of loss, theft or damage, until it is signed for.

    If for any reason, you wish to return your order, it is your responsibility to insure your jewellery during transit. Unfortunately, we do not accept any responsibility for any items that are lost during transit when they are being returned.

    IIf you would like to discuss this matter further, contact us on 020 7660 1529.

    Of course! Simply contact our customer care team or submit an online form if you wish to make an appointment.

    If you would like to learn more about our jewellery valuation report, contact us on 020 7660 1529.

    Your order will arrive in plain and discreet packaging to minimise the risk of theft. This is in accordance with our secure packaging in transit policy, where our external packaging makes no reference to our brand name or the type of item that is inside. Don’t worry though, your order will be beautifully packaged on the inside!

    If you require any assistance, contact us on 020 7660 1529.

    For all of our UK orders we offer Free Delivery with Royal Mail or DPD. The service is Next Day from when the parcel has been shipped. All parcels require a signature at the time of delivery and are fully insured until they are signed for. If for any reason your parcel is unable to be delivered, it will be returned to the local sorting office. You will need to provide a form of identification to pick up your order at this stage.

    If you would like to discuss this in more detail, contact us on 020 7660 1529.

    We want you to feel confident about purchasing with us, which is why our 30 days return policy gives you plenty of time to return your order if you're unhappy. Your item(s) must be in an unworn and pristine condition for a full refund or exchange and with the original tag attached or alongside the product.

    All returns will be assessed by our operations team prior to being accepted. Assessment usually takes between 7-10 days to be processed. Engraved items cannot be returned for credit or exchanged. Bespoke and special orders are not eligible for return or exchange. Resized items are not eligible for return or exchange. Read more here.