Austen & Blake

Store details

  • 34 Prince of Wales Road, Norwich, NR1 1LG
  • 01603 559149
  • Monday to Saturday:
    09:00 - 17:00
  • Sunday:
    10:00 - 16:00
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How to find us

If you’re looking for custom jewellery in Norwich, our showroom should be your first stop! You’ll find us in the city’s centre, close to the landmark Norwich Castle. This incredible medieval royal fortress was founded by William the Conqueror in around 1066. Now, its impressive historical significance has ensured that this area of the city is busy and vibrant with other shops and cafes.

Our showroom is easy to locate on Prince of Wales Road. Norwich train station is less than 10 minutes away by foot, and there are plenty of car parks and public transport options close by.

Visit our showroom and browse in a relaxed atmosphere where our Jewellery Experts are available to help you find a wonderful piece of jewellery.

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Our Norwich jewellery store

Visiting our jewellery shop in Norwich offers you a wide range of options for finding your perfect jewellery. Whether you’re looking for a custom engagement ring, an extra-special gift or just looking to treat yourself, our expert staff is on hand to help you find the ideal piece.

Visiting our shops offers you a much more tailored experience than shopping online. You can book an appointment with one of our dedicated experts who will introduce you to our selection. You’ll be shown our wide range of samples to try, allowing you to find the jewellery that suits your own unique style.

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Book an appointment online or by calling us.
The store team will confirm your appointment over the phone.
We spend time getting to know you and your story before suggesting what options are suited to you.
We will show you a sample.
You order the item and receive the item within 2—3 weeks made uniquely made for you.

Simply schedule a free consultation to shop for diamond rings, wedding rings, and much more with the utmost confidence.

Book an appointment

The best places to
propose in Norwich

Located in Norfolk County, the historical city of Norwich has plenty of romantic locations to pop the question. Whether you’re visiting on the weekend away or live locally, you’ll be spoilt for choice when it comes to finding the perfect place to get down on one knee.

Discover our top favourite places to propose in Norwich.

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Norfolk Broads

Plan a day out and take your loved one on a circular walk around Ludham. You can walk hand in hand along the riverside paths, spotting canal boats, thatched cottages and How Hill Windmill.

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Holkham Beach

Referred to as the jewel of the North Norfolk Coast, this golden sandy beach stretches for miles and miles. The stunning spot was even used in the favourite romantic film, Shakespeare in Love!

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Mousehold Heath

Combining woodland and heathland, this area is popular with locals and dog walkers owing to the diverse wildlife and scenery. The top of the hill at Mousehold Heath provides incredible views to fall in love with.

Read more

Book a free consultation with one of our diamond experts today or browse our engagement rings, diamond rings, and wedding rings online.

Spread the cost of your purchase into interest-free instalments.

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Our promise to you

Save up to 60%

We are transparent about costs and lead times. Our customers save up to 60% compared to traditional jewellers with us.

Create your jewellery

We create a unique piece of jewellery with you, not sell a pre-made product to you.

Guidance and Advice

We help you build the best design for your needs, taste and vision with expert advice online and in store.

Sustainably Sourced

All our diamonds and gemstones comply with international standards of sustainability and are independently certified.

Find a store

We’re here to help you get it right. Don’t stress if you don’t know where to start.

    You can switch to Virtual Appointment. Video appointment


    We are confident that your order will be safe as we use the leading, most-trusted delivery companies. For further peace of mind, your jewellery is insured in the event of loss, theft or damage, until it is signed for.

    If for any reason, you wish to return your order, it is your responsibility to insure your jewellery during transit. Unfortunately, we do not accept any responsibility for any items that are lost during transit when they are being returned.

    IIf you would like to discuss this matter further, contact us on 020 7660 1529.

    Of course! Simply contact our customer care team or submit an online form if you wish to make an appointment.

    If you would like to learn more about our jewellery valuation report, contact us on 020 7660 1529.

    Your order will arrive in plain and discreet packaging to minimise the risk of theft. This is in accordance with our secure packaging in transit policy, where our external packaging makes no reference to our brand name or the type of item that is inside. Don’t worry though, your order will be beautifully packaged on the inside!

    If you require any assistance, contact us on 020 7660 1529.

    For all of our UK orders we offer Free Delivery with Royal Mail or DPD. The service is Next Day from when the parcel has been shipped. All parcels require a signature at the time of delivery and are fully insured until they are signed for. If for any reason your parcel is unable to be delivered, it will be returned to the local sorting office. You will need to provide a form of identification to pick up your order at this stage.

    If you would like to discuss this in more detail, contact us on 020 7660 1529.

    We want you to feel confident about purchasing with us, which is why we have extended our returns period to the 31st of January 2023 for the festive season from the day your order was dispatched, to give you plenty of time to return your order if you're unhappy. Your item(s) must be in an unworn and pristine condition for a full refund or exchange and with the original tag attached or alongside the product.

    All returns will be assessed by our operations team prior to being accepted. Assessment usually takes between 7-10 days to be processed. Engraved items cannot be returned for credit or exchanged. Bespoke and special orders are not eligible for return or exchange. Resized items are not eligible for return or exchange. Read more here.